
Contact us
anytime
For all questions and concerns
We are
here for you
We want to make sure that your stay in Vienna goes exactly as you imagine it. That's why you are welcome to contact us at any time with any requests or questions. And to embark on an adventure that fulfils your every wish. Because if there's one city where that's possible, it's Vienna.
Contact us
Feel free to send us a message and let us know what you need. Our team will get back to you as soon as possible to help and advise you.
FAQs
- 01
Is breakfast offered at the hotel?
Yes, at MOOONS Vienna we offer a daily breakfast buffet with a variety of fresh, regional products. Breakfast is served daily from 7:00 AM to 10:30 AM. Our focus is on vegetarian dishes, but we are happy to serve freshly sliced cold cuts upon request.
- 02
Are pets allowed at MOOONS Vienna?
Pets are currently not allowed at MOOONS Vienna, except for assistance dogs.
- 03
What are the check-in and check-out times?
Check-in is available from 3:00 PM, and check-out should be completed by 12:00 PM. For special requests regarding early check-in or late check-out, please contact our team.
- 04
How long is the reception at MOOONS Vienna staffed?
The reception at MOOONS Vienna is open 24 hours a day, every day.
- 05
Can my bags and luggage be stored?
You can store your luggage at the reception on the day of your check-in or check-out. Simply ask at the reception desk for assistance.
- 06
What are the cancellation policies for bookings at MOOONS Vienna?
Our cancellation policies depend on the rate booked. Please refer to your booking confirmation or our website for the specific terms and conditions.
Welcome to Vienna
Thanks to our central location near the main railway station, our hotel is easy to reach. Whether you arrive by train or by car, by train or by plane. The city centre is only a 20 minute walk away - at MOOONS the whole city is open to your adventure.
Working at MOOONS
At MOOONS it is not only our guests who feel at home. Our entire team is united in our mission to take hospitality to a new level. Interested in joining us? Visit our career page to find out about our current vacancies and all the benefits you can expect at MOOONS. And let us tell you, there are a lot of them.

